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Support & Help Center
Welcome to Wish O'Clock support! We're here to help you make the most of your app experience.
Quick Links
Getting Started
FAQ
Troubleshooting
Getting Started
How to Add Your First Event
Follow these simple steps to create your first celebration:
- Tap the + button on the main screen
- Enter the person's name
- Select the event type (Birthday, Anniversary, etc.)
- Choose the date
- Select their timezone location
- Set your reminder time
- Tap Done to save
Setting Up Notifications
To receive timely reminders:
- Go to Settings tab
- Tap Notifications
- Tap Manage to open iOS Settings
- Enable notifications for Wish O'Clock
Importing from Contacts
Quickly add birthdays from your contacts:
- Go to Settings tab
- Tap Import Events
- Grant permission to access Contacts
- Select birthdays to import
Frequently Asked Questions
Q: How do timezones work in Wish O'Clock?
A: Wish O'Clock lets you set the timezone for each person. This ensures you're reminded at the right time in their local timezone, not yours. For example, if your friend's birthday starts at midnight in Tokyo, you'll be notified accordingly, no matter where you are in the world.
Q: Is my data stored in the cloud?
A: No. All your data is stored locally on your device. Wish O'Clock does not sync to the cloud or transmit your personal information over the internet. Your data is private and under your control.
Q: Can I use Wish O'Clock without giving permissions?
A: Yes! All permissions are optional. You can manually add events without granting access to Contacts or Calendar. The app will work fine, though some convenience features won't be available.
Q: How do I change the language to Kannada?
A: Go to iOS Settings → General → Language & Region → Preferred Languages. Add Kannada (ಕನ್ನಡ) or move it to the top. Wish O'Clock will automatically display in Kannada, including localized numerals.
Q: What happens if I delete the app?
A: All your event data will be deleted when you uninstall the app. Make sure to have a device backup if you want to preserve your data. You can restore the app and your data from an iCloud or iTunes backup.
Q: Can I export my events?
A: Export functionality is planned for a future update. Currently, your events are stored locally and included in your iOS device backups.
Q: Why don't I receive notifications?
A: Check these settings:
- Ensure notifications are enabled in iOS Settings → Wish O'Clock → Notifications
- Verify the reminder time is set correctly for each event
- Make sure the event is marked as Active (not inactive)
- Check that your device isn't in Do Not Disturb mode
Q: How do I edit or delete an event?
A: Tap on any event card to view details. From there, you can tap the menu button (•••) in the top right to edit or delete the event.
Troubleshooting
App Crashes or Freezes
- Force quit the app and restart it
- Restart your iOS device
- Ensure you're running the latest version from the App Store
- If the problem persists, contact support with your device model and iOS version
Events Not Showing
- Check that the event date is in the future
- Verify the event is marked as Active in its settings
- Try force-quitting and reopening the app
Timezone Issues
- Verify the correct timezone is selected for each person
- Remember: the app uses the person's timezone, not yours
- Check that your device's timezone is set correctly in iOS Settings
Import Not Working
- Grant the necessary permissions in iOS Settings → Privacy → Contacts/Calendars
- Ensure your contacts have birthday information entered
- Try removing and re-granting permissions
Feature Requests & Feedback
We love hearing from our users! If you have ideas for new features or feedback on how we can improve Wish O'Clock:
Privacy & Legal
Learn more about how we protect your data:
Version Information
Current Version: 1.0
Supported iOS: iOS 17.0 or later
Languages: English, Kannada (ಕನ್ನಡ)
Still Need Help?
If you couldn't find the answer to your question, please don't hesitate to reach out: